Neoclassical Theory (20)
Limitations of Human Relations Approach
1. The human relationists drew conclusions from Hawthorne studies. These conclusions are based on clinical insight rather than on scientific evidence.
2. The study tends to overemphasize the psychological aspects at the cost of the structural and technical aspects.
3. It is assumed that organizational problems are amenable to solutions through human relations. This assumption does not hold good in practice.
4. The human relationists saw only the human variables as critical and ignored other variables.
5. The human reiationists overemphasize the group and group decision-making. But in practice, groups may create problems and collective decision-making may not be possible.