Quality Managers (Characteristics-1)

Quality managers (or good managers) are those managers who continuously strive for success and ultimately achieve it. Though success of managers depends on their own characteristics as well as on the contextual variables which affect their working as discussed earlier, managers having characteristics of quality managers tend to be successful even in unfavourable situations as they have qualities to convert unfavourable situations into favourable situations. Various academicians and practitioners have made attempts to describe characteristics of quality/ effective/successful
managers. As a result, there is lot of literature on this issue. In a comparatively recent publication,
Rao has identified dimensions of managers who make a difference: versatility, efficacy,
internality, values, creativity, interpersonal engagement, team building, time and talent
management, communication and motivation, and leadership styles.